When you shop online, privacy policy is crucial to consider. And the 3Peach Meals store raises concerns in addition to saving personal data of users. Attention, we will take a look at the privacy policy on this site, which offers meal subscriptions in Riyadh.
Data collection:
Some personal data is collected when you register on the Site, such as name, phone number and email address. Certain demographic information such as age and gender may also be collected.
Data usage:
The data collected is used to provide requested services, such as meal delivery and managing your account. The data may also be used to improve the Site's services and customize them to your needs.
Saving data:
All personal data provided on the website is secured and kept securely. The data is kept for a limited period after which it is securely deleted according to approved security standards.
Data leak:
3Peach Meals does not sell or share personal data to third parties in any way. It is committed to protecting your privacy and avoiding leaks.
Cookies:
The website uses cookies to improve your experience and provide you with more personalized services. You can disable cookies if you do not wish to use them.
This site may be the right choice to enjoy delicious and healthy meals in Riyadh. Visit https://peach-ksa.com/ to learn more about their privacy policy.
Exchange and return:
The consumer has no right to cancel the subscription in the following cases:
If the product was manufactured at the request of the consumer or according to specifications specified by him, this excludes products that have a defect or that violate the specifications specified by the consumer.
If a defect appears in the product due to improper possession (storage) of the consumer.
Exceeding the period allowed to cancel the subscription.
The customer can cancel the subscription provided that it does not exceed the period allowed for cancellation according to the following:
One-week subscriptions: The grace period for canceling the subscription is one day from the beginning of the subscription.
For two-week subscriptions, the grace period for canceling the subscription is two days from the beginning of the subscription.
Monthly Subscriptions The grace period for canceling the subscription is four days from the beginning of the subscription.
The amount will be returned to the customer, deducting the value of the meals that were delivered before the subscription cancellation date. It should be taken into account that the return period requires 3-5 working days.
The terms and conditions policy on 3Peach Meals does not only include the service of delivering delicious and delicious meals, but also contains several important points that must be taken into consideration before ordering and paying through the site.
Here is some important information about the terms and conditions policy on this website:
Booking and payment:
The user must create an account on the website before making any reservation.
A registration fee must be paid when creating the account, and its value depends on the type of subscription required.
Payment is accepted via credit cards, MADA, bank transfer, or via Tabby.
Cancellation and refund:
The order can be canceled up to 24 hours before delivery.
If you cancel later, certain cancellation fees may apply.
If the representative is late in delivering the order, the user can request a refund of the amount paid.
Meal quality and safety:
We pay special attention to the quality of the ingredients we use in preparing our meals, and we ensure that all foods are of high quality and meet customer expectations regarding flavor and quality.
Meals are prepared using fresh, high-quality ingredients.
Detailed information about the ingredients and nutritional value of each serving is provided on the website.
In case of any quality or safety problem, you must inform our customer service via WhatsApp and email peach.ksa1@gmail.com as soon as possible.
Meal delivery:
We provide a fast and reliable delivery service to your doorstep or workplace in Riyadh, and you can count on us to get a healthy and delicious meal at any time.
Meals are delivered at a pre-specified time on the website or application at the moment of subscription and when communicating with customer service on WhatsApp.
There must be someone present at the designated location to deliver the meal.
If no one is available to receive the meal, additional fees will apply to attempt delivery again.
Subscriptions and offers:
All offers and codes are stoped during Ramadan
Offers and discounts are offered to registered users only.
There are special offers for monthly or quarterly subscriptions, please see the website for more details.
Prices and offers may change without prior notice, so you are advised to check the website regularly.
It should be noted that although the site adheres to the privacy and security agreement, it is recommended not to provide sensitive credit card information online. When making any payment, it is preferable to use the available secure payment platforms.
Remember that the Terms and Conditions policy may change from time to time, so:
3Peach Meals reserves the right to change or amend these terms and conditions from time to time at its discretion, and any changes will become effective as soon as they are posted on the website.
If the customer continues to use the subscription and the website, this implies acceptance of the amended terms and conditions.
Delivery and subscription policy
Duration of subscriptions:
From Sunday to Thursday as follows:
The weekly subscription includes 5 days
Two-week subscription includes 10 days
One month subscription includes 20 days
The customer must be present at the delivery location during the specified delivery period, and in the event of his absence, he must specify someone on his behalf to receive the meal. The representative has the right to deliver the meal to the reception desk, security personnel, or one of the employees without referring to the customer in the event that he is not present.
If the customer or his representative is not present to receive the meal at the designated place for delivery, the meal is considered valid and the customer bears responsibility for paying its full value.
Fresh meals are sent ready to eat immediately, and if they want to eat them at a later time, the customer must store them in the refrigerator immediately upon receipt, to maintain the integrity of the meal in terms of health and nutritional value, for a period not exceeding 24 hours and refrain from eating it after that.
3Peach Meals is not responsible for any health or material damage resulting from improper preservation or storage of the meal.
The value of meals is determined according to the type of package and the duration of the subscription.
If the customer wishes to change the delivery location, he must notify 3Peach Meals management of this 24 hours in advance.
Subscription begins on the first Sunday after the subscription date.
In the event of circumstances beyond the control of the delivery process (such as bad weather conditions), the lost day is not counted within the subscription and will be compensated.
The dish will be replaced with another dish if the product appears defective, provided that it is proven that the defect is made by the company and not by the consumer, and the value of the dish will not be refunded.
If there is any allergy to a specific food or food that the client does not want, he must inform the 3Peach Meals team by writing a note on the website and WhatsApp 48 hours in advance. The nutritionist has the right to replace meals with whatever she deems appropriate, and it is not acceptable to be restricted by specifying a specific type of food. For compensation by the consumer.
You can stop the subscription for a specific period and continue the subscription for monthly subscriptions only and for one time only.
Food must be kept in the refrigerator upon receipt, bearing in mind that we are not responsible for it remaining fresh or suitable if kept outside the refrigerator.
Food must be heated before eating it, especially basic dishes that contain chicken, meat, and fish, because if they are not heated, they may cause poisoning, taking into account not letting them heat up at room temperature.